1 Porting on demand
Porting on Demand will
contribute to increased efficiency in phone number portability. Porting on
Demand is aimed at increasing customer satisfaction of switching provider and
to reduce operational costs of phone number portability. This is achieved by
creating a customer friendly and efficient porting process.
With Porting on Demand our
resellers and costumers get ‘in control’ of the porting process. The porting
process becomes faster, flexible, and on demand. The porting process can be
completed within shorter time-frames, e.g. 15 minutes.
Today’s business practice of bundling
of services requires further integration of processes. Porting on Demand
results in a more generic porting process, which enables further integration of
porting and switching processes, and helps to streamline IT and other
With Porting on Demand,
operators also anticipate on expected regulation;
end-users will have the right to terminate their contract with one-month notice
after tacit contract renewal from October 1st 2016 onward. With explicit
customer consent, the one-month notice period may be extended to a maximum of
- Results of
the current evaluation and review of the EU regulatory framework for electronic
communications networks and services, e.g. on decoupling of portability and
ongoing contract, and porting execution in one day.